Question 1

What is GlamFinder?

Accepted Answer

GlamFinder connects clients with beauty professionals: online booking, secure payment, calendar sync and a pro profile, all in one place.

Question 2

Which areas are covered?

Accepted Answer

GlamFinder is open to beauty professionals across France. Availability depends on the professionals registered around you.

Question 3

How do I contact GlamFinder support?

Accepted Answer

Our team is here to help. Reach out from the contact page and we will get back to you quickly.

Question 4

How does booking work on GlamFinder?

Accepted Answer

Pick a professional, a service and an available slot, then confirm your booking. Payment is taken securely online and you receive a recap email.

Question 5

Is booking free for clients?

Accepted Answer

Yes. Booking on GlamFinder is free. You only pay for your service, online and securely.

Question 6

When do I pay for my service?

Accepted Answer

You pay for your service online when you book , through Stripe. Your card details never pass through GlamFinder.

Question 7

How do I cancel or change an appointment?

Accepted Answer

From your account, you can cancel or request a change to your appointment, according to the cancellation terms set by the professional.

Question 8

How do payments work?

Accepted Answer

Payments are processed securely by Stripe . Your card details never pass through GlamFinder.

Question 9

When do professionals receive their payout?

Accepted Answer

Payouts are made via Stripe according to the usual processing times after the service, directly to the professional account.

Question 10

How do I become a professional on GlamFinder?

Accepted Answer

Create your account, complete your pro profile with your services and photos, then turn on online booking. You are visible within minutes.

Question 11

What is GlamFinder's commission?

Accepted Answer

No additional commission today, only Stripe fees apply on processed payments.

Question 12

Can I sync my Google Calendar?

Accepted Answer

Yes. Once Google Calendar is connected, your GlamFinder appointments are automatically added to your Google calendar, so your whole schedule lives in one place.

Question 13

Why do you need to provide your tax identification number (NIF)?

Accepted Answer

As a platform operator, GlamFinder is required by the European DAC7 directive (article 242 bis of the French General Tax Code) to report each year to the tax authority the identity and income of the professionals who get paid through the platform. For sole traders (auto-entrepreneurs, micro-businesses), this identity includes your date of birth and your tax identification number (NIF), a 13-digit number shown on your tax notice. This data is stored encrypted and used only for this reporting obligation.

Question 14

Am I liable for VAT or VAT-exempt?

Accepted Answer

Most micro-entrepreneurs start out VAT-exempt (article 293 B of the French Tax Code): you do not charge VAT and your invoices state that VAT is not applicable. You become liable for VAT if you exceed the exemption threshold (36,800 € of services in 2024) or if you opt in voluntarily. Your invoices then include 20% VAT and you must provide your intra-community VAT number. You can change your regime at any time under Settings then Business.

Question 15

What information do I need to provide when registering?

Accepted Answer

To operate on GlamFinder, you provide your SIRET number (14 digits). We automatically verify your business against the official registry (Sirene) and detect whether it is a company or a sole trader. If you are a sole trader (auto-entrepreneur, micro, EI), we also ask for your date of birth and your tax identification number (NIF) under DAC7. Finally, you state your VAT regime . This information determines your visibility in search results and the compliance of your invoices.

Question 16

How do I delete my account?

Accepted Answer

You can request the deletion of your account and data at any time from the data deletion page.

Question 17

How is my personal data protected?

Accepted Answer

We handle your data with care and in line with our privacy policy . You stay in control of your information.

Frequently asked questions

General

Booking

Payment

Professionals

Account